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Strong8K Reseller Help

Reseller Support Center

Choose the area that matches your issue, prepare the required details, and contact the StrongReseller team through the official support channel.

Choose an issue

What do you need help with?

View Reseller FAQ →
01

Account & Panel Access

Sign-in problems, account approval, password assistance, panel access, or an account that appears inactive.

02

Credits & Orders

Credit balance questions, purchase clarification, pending orders, payment review, or a package that is not visible yet.

03

Activation & Renewal

New customer activation, renewal, expiration questions, account changes, or activation details that need verification.

04

M3U & Xtream Setup

Player login format, M3U conversion, Xtream Codes details, EPG setup, or an account that is rejected by the player.

Open Converter →
05

Device & Player App

Choosing the correct device, selecting a compatible player, installation guidance, or moving service to another supported device.

Supported Devices →
06

Buffering & Quality

Playback interruptions, slow loading, quality checks, network troubleshooting, or comparing performance across devices.

Read Troubleshooting Guides →

Before contacting support

Send the right details first.

A complete message helps the support team identify the issue without repeated questions.

  • Your approved reseller email or account name.
  • The order reference or customer account involved.
  • Device model, operating system, and player app name.
  • The exact error message and when the issue started.
  • A screenshot with passwords and private credentials hidden.

Official support channels

Contact StrongReseller

Never send account passwords, private panel credentials, or full payment details in a public message.